Lead Field Service Rep

<div><div><p><span><span>Nalco , an Ecolab Compa</span><span>ny, is seeking </span><span>a</span><span> </span></span><b>Lead Field Service Rep​</b><span><span> in our Energy Services group. The <b>Lead Field Service Rep</b> will primarily be responsible for providing contractual services and assist customers with problem solving support regarding their products/applications/solutions.</span> </span></p></div><div><p><span> </span></p></div><div><p><b><span>What’s in it For You:</span><span> </span></b><span> </span></p></div><div><ul><li><p><span><span>Flexible, independent work environment where you will manage a monthly schedule</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Access to best in class resources, tools, and technology</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Develop your career as you drive growth</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Thrive in </span><span>a company that values a culture of safety to include top-notch safety training and personal protection equipment</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Competitive base salary </span><span>benefits package starting day 1 of employment</span><span>, including</span><span> medical, dental, vision, matching 401k, company paid pension, stock purchase plan, tuition reimbursement and more! </span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><b><span>What You Will Do:</span><span> </span></b><span> </span></p></div><div><ul><li><p><span><span>Solve a wide range of complex, multi-disciplinary problems </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Assume lead role in maintaining troubleshooting guides/bulletins and distribution to departments when required</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Prepare reports detailing problems and solutions to initiate necessary corrective product modification and/or recommend process changes</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Conduct site surveys, product/application audits</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Inventory management of chemical delivery systems</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Collect samples for monitoring chemical program</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Deliver chemicals to customer as needed</span></span><span> </span></p></li></ul></div></div><div><div><ul><li><p><span><span>Conduct field evaluation</span><span>s</span><span> of new products</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Lead appropriate pre-trial survey</span><span>s</span><span> for site visits </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Interact with appropriate internal and external customers and resources </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Maintain accurate records based on inf</span><span>ormation gathered during trials and</span><span> surveys </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Create troubleshooting service guides and bulletins on existing products</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Coordinate and manage sampling and inventory schedules</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Coordinate implementing solutions with customers</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Assist sales in preparing business proposals</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Participate in design reviews, new applications and start-ups evaluations</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Assist in critiquing products serviceability, performance and reliability</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Provide customers with expert technical service in all major applications</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Serve as a </span><span>Mentor for all levels of Service Reps </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Support and be committed to the teams Quality Improvement Process </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Promptly report every incident, accident, injury or applicable near miss to next level management</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Provide on-site field service (on the phone or on-site)</span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div></div><div><div><p><b><span>Physical Demands:</span></b><span> </span></p></div><div><ul><li><p><span><span>Must have the ability to Lift/Push/Pull/Carry up to 55 pounds chest high</span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><b><span>Minimum Qualifications:</span></b><span> </span></p></div><div><ul><li><p><span><span>2</span><span> years of education beyond high school in college or technical school </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Ability to travel within a geographic territory </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Ability to travel overnight for business</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Must have a valid Driver’s License and acceptable Motor Vehicle Record</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>No immigration sponsorship offered for this role</span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><b><span>Preferred Qualifications:</span><span> </span></b><span> </span></p></div><div><ul><li><p><span><span>Associates</span><span> degree in Engineering (Chemi</span><span>cal, Mechanical, Industrial),</span><span> Life Sciences (Biology, Chemistry, etc.)</span><span> or Trade School Certification</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>4</span><span> years of successful technical sales or field sales support experience</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Must have knowledge of and experience in materials, scheduling and inventory processes</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Experience in oil and gas industry preferred</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Previous Refinery/Petrochemical experience</span></span><span> </span></p></li></ul></div></div><div><div><ul><li><p><span><span>Water treatment or specialty chemical industry experience</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Working knowledge of boilers, cooling towers, and wastewater treatment systems</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>High computer application literacy (including Microsoft Office Suite, and ability to learn internal business systems)</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>History of working in a field that required autonomy and self-motivation</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>E</span><span>xcellent communication skills</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>E</span><span>xcellent organizational skills</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>A</span><span> strong work ethic and ability to multitask</span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><span> </span></p></div></div>