About This Role
<p><b><span><span><span>Why Ryan?</span></span></span></b></p><ul><li><p>Hybrid Work Options</p></li><li><p>Award-Winning Culture</p></li><li><p>Generous Personal Time Off (PTO) Benefits</p></li><li><p>14-Weeks of 100% Paid Leave for New Parents (Adoption Included)</p></li><li><p>Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement</p></li><li><p>Benefits Eligibility Effective Day One</p></li><li><p>401K with Employer Match</p></li><li><p>Tuition Reimbursement After One Year of Service</p></li><li><p>Fertility Assistance Program</p></li><li><p>Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service</p></li></ul><p></p>The Senior Manager, Business Solutions leads complex, technology-enabled implementation and innovation initiatives that support Ryan’s service lines, proprietary platforms, and enterprise strategy. This role manages large-scale client and internal projects from scope definition through delivery, ensuring on-time, on-budget execution and high-quality outcomes. The Senior Manager translates business and technical requirements into scalable solutions that drive operational efficiency, client value, and measurable financial impact. Reporting to a leader within Business Solutions, this role combines program leadership, technical oversight, and client engagement to advance Ryan’s digital transformation and innovation objectives.<p></p><p><b>Duties and responsibilities, as they align to Ryan’s Key Results</b></p><p></p><p><b>People:</b></p><ul><li><p>Creates a positive, accountable, and collaborative team environment aligned with Ryan’s core values.</p></li><li><p>Leads, mentors, and develops professionals to ensure high performance and continuous growth.</p></li><li><p>Manages resource allocation, workload distribution, and performance management.</p></li><li><p>Creates and executes detailed project workplans, enforcing consistent methodologies and delivery standards.</p></li><li><p>Coordinates resources, timelines, and budgets across multiple concurrent implementation and innovation initiatives.</p></li><li><p>Builds strong internal partnerships to support seamless project execution.</p></li></ul><p></p><p><b>Client:</b></p><ul><li><p>Manages internal and external enterprise tax technology and software implementation projects to completion.</p></li><li><p>Defines project scope, tasks, timelines, budgets, and resource allocation while maintaining disciplined financial oversight.</p></li><li><p>Oversees functional and technical direction of projects, including detailed requirements analysis, process design, configuration, system integration, testing, deployment, and client onboarding.</p></li><li><p>Supports implementation of proprietary data products and enterprise tax automation platforms within the assigned practice or division.</p></li><li><p>Establishes processes to monitor adherence to project timelines and budgets and communicates variances proactively.</p></li><li><p>Prepares and reviews client deliverables, documentation, and engagement materials to ensure quality and accuracy.</p></li><li><p>Maintains master project resource plans and supports billing, forecasting, and financial tracking activities.</p></li><li><p>Maintains strong client relationships, responds to inquiries, and participates in proposals, engagement agreements, and onsite meetings.</p></li></ul><p></p><p><b>Value:</b></p><ul><li><p>Coordinates execution of innovation and digital transformation initiatives aligned with enterprise strategy.</p></li><li><p>Supports the ideation lifecycle by helping identify opportunities, scope solutions, and manage development through deployment.</p></li><li><p>Leads cross-functional teams in building, testing, and monitoring technology and automation solutions.</p></li><li><p>Applies tax and technology expertise to translate business requirements into scalable, risk-aware solutions.</p></li><li><p>Contributes to Business Process Management, Robotic Process Automation (RPA), Intelligent Document Processing (OCR/ICR), and other automation initiatives.</p></li><li><p>Ensures operational excellence through disciplined governance, quality controls, financial stewardship, and adherence to Firm standards.</p></li><li><p>Maintains data integrity, system reliability, and compliance with regulatory and security requirements.</p></li></ul><p></p><p><b>Education and Experience:</b></p><ul><li><p>Bachelor’s degree in business, Accounting, Finance, Information Systems, Computer Science, or related field, or equivalent relevant experience.</p></li><li><p>Minimum of 7-10 years of experience leading enterprise software implementations, tax technology projects, or digital transformation initiatives.</p></li><li><p>Experience in consulting, implementation, enterprise systems, data management, process improvement, or tax-related environments preferred.</p></li><li><p>Demonstrated success managing complex, multi-workstream engagements in a client-facing environment.</p></li></ul><p><b><span>Computer Skills:</span></b></p><ul><li><p><span>Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.</span></p></li><li><p><span>Experience working with enterprise systems, databases, reporting tools, project management platforms, or business applications.</span></p></li><li><p><span>Familiarity with project management tools and collaboration platforms preferred.</span></p></li></ul><p></p><p><b><span>Required Skills:</span></b></p><ul><li><p><span>Strong project and program management capabilities</span></p></li><li><p><span>Excellent written, verbal, and executive-level communication skills</span></p></li><li><p><span>Ability to lead cross-functional teams and influence stakeholders</span></p></li><li><p><span>Strong analytical and problem-solving skills</span></p></li><li><p><span>Ability to manage ambiguity and drive structured solutions</span></p></li><li><p><span>Financial and operational acumen</span></p></li><li><p><span>Ability to manage multiple priorities and meet deadlines</span></p></li></ul><p></p><p><b><span>Preferred Skills:</span></b></p><ul><li><p>Experience implementing enterprise software or automation solutions</p></li><li><p>Exposure to ERP systems or large-scale business platforms</p></li><li><p>Experience with data analysis, reporting, or data transformation initiatives</p></li><li><p>Knowledge of tax, accounting, or regulatory environments</p></li><li><p>Experience leading digital transformation or process automation initiatives</p></li><li><p>Familiarity with Agile, Scrum, Lean, or other structured project methodologies</p></li><li><span>Knowledge of complex VAT scenarios including reverse charge, triangulation, chain transactions, place of supply rules, imports, exports, and intra-community transactions.</span></li><li><span>Experience designing and implementing tax technology solutions supporting VAT determination, compliance, e-invoicing, real-time reporting, and digital tax mandates.</span></li></ul><p></p><p><b><span>Certificates and Licenses:</span></b></p><ul><li><p>Professional certifications such as PMP, Agile/Scrum certifications, Lean/Six Sigma, CPA, or other relevant industry credentials are preferred.</p></li><li><p>Valid driver’s license may be required, depending on role assignment.</p></li></ul><p></p><p><b><span>Supervisory Responsibilities:</span></b></p><p>This position may directly supervise team members and carry out supervisory responsibilities in accordance with Firm policies and applicable laws.</p><p></p><p><b>Compensation Pay Transparency:</b></p><ul><li>For certain California based roles, the base salary hiring range for this position is $158,000.00 - $211,750.00</li><li>For other California based roles, the base salary hiring range for this position is $144,500.00 - $194,150.00</li><li>For Colorado based roles, the base salary hiring range for this position is $138,000.00 - $185,350.00</li><li>For Illinois based roles, the base salary hiring range for this position is $144,500.00 - $194,150.00</li><li>For other Illinois based roles, the base salary hiring range for this position is $138,000.00 - $185,350.00</li><li>For Maryland based roles, the base salary hiring range for this position is $138,000.00 - $185,350.00</li><li>For Massachusetts based roles, the base salary hiring range for this position is $144,500.00 - $194,150.00</li><li>For other Massachusetts based roles, the base salary hiring range for this position is $138,000.00 - $185,350.00</li><li>For New Jersey based roles, the base salary hiring range for this position is $158,000.00 - $211,750.00</li><li>For New York based roles, the base salary hiring range for this position is $158,000.00 - $211,750.00</li><li>For other New York based roles, the base salary hiring range for this position is $132,500.00 - $177,100.00</li><li>For Washington based roles, the base salary hiring range for this position is $144,500.00 - $194,150.00</li></ul><p></p><p><i><span>Equal Opportunity Employer: disability/veteran</span></i></p><p>#LI-WG1</p><p>#DICE</p>