About This Role
<div><p><span><span>As an </span></span><b><span>Assistant General Manager (AGM)</span></b><span><span>, </span><span>you’re</span><span> a hands-on leader who plays a key role in daily operations, team development, and driving results. From overseeing business performance and profitability to leading the hiring, training, and growth of Customer Service Associates, </span><span>you’ll</span><span> be at the </span><span>heart</span><span> of the store’s success.</span></span><span> </span></p><p></p><p><b><u><span>What </span><span>You’ll</span><span> Do:</span></u><span> </span> </b></p></div><div><ul><li><p><span><span>Ensure every customer leaves </span><span>satisfied </span><span>by gathering </span><span>feedback,</span><span> </span><span>solving probl</span><span>ems. </span><span>and</span><span> </span><span>maintain</span><span> a</span><span> smooth and friendly</span><span> </span><span>Wawa experience</span><span>.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Execute quality and engaged training for</span><span> Customer Service Associates </span><span>to ensure </span><span>they feel confident and capable </span><span>of meeting</span><span> Wawa’ safety, </span><span>quality</span><span> and operational standards. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Support</span><span> hiring, onboarding, coaching, </span><span>recognizing</span><span> </span><span>and motivating the team to </span><span>consistently </span><span>perform</span><span> their best every day.</span><span> </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Coordinate schedules and daily tasks to keep </span><span>operations</span><span> running efficiently.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Monitor </span><span>store performance—review reports, manage </span><span>shrink</span><span>, and </span><span>identify</span><span> opportunities for improvement. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Monitor trends and proactively </span><span>collaborate with peers to develop action plans that drive </span><span>optimal</span><span> results. </span></span><span> </span></p></li></ul><p></p><p><b><u><span>Benefits</span></u><span><span>:</span></span><span> </span> </b></p><div><ul><li><p><span><span>We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical</span><span>, </span><span>dental</span><span>,</span><span> vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, store discounts, paid time off, paid parental leave and access to </span><span>additional</span><span> benefit and wellness programs. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Eligibility for Wawa Benefits is defined under the terms of the plan(s)</span></span><span> </span></p></li></ul><p></p><p><b><u><span>Qualifications:</span></u><span> </span></b></p><div><ul><li><p><span><span>High School Diploma or GED equivalent</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Flexible availability </span><span>to work various shifts</span><span>, </span><span>including </span><span>weekends, and holidays, </span><span>to meet business needs</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Proven leadership experience, </span><span>ideally</span><span> in food service</span><span> or retail environment</span><span>s</span><span> is a plus</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Strong background in store operations, including staffing, training, performance management, sales building, scheduling, and expense control</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Ability to</span><span> implement change and driv</span><span>e</span><span> results through effective execution</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Excellent communication, relationship building and</span><span> interpersonal skills</span></span><span> </span></p></li></ul></div></div></div><p></p><p></p>The hourly range for this position is $25.30 - $34.10 and is commensurate with position, experience, and location. Associates in this position are eligible for monthly bonus incentives.<p></p><p></p><p>Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at <a target="_blank" href="mailto:asc@wawa.com">asc@wawa.com</a>.</p><p></p><p>Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.</p>