Process Associate

<p>Responsibilities:<br />Review AI-generated summaries of medical documents for accuracy, completeness, and relevance.</p><p>• Cross-check the summary against the specific client/underwriter requirement specification before finalizing.</p><p>• Edit, correct, and format the document to match the exact client specification and template.</p><p>• Verify medical terminology, diagnoses, and clinical details are correctly interpreted and represented.</p><p>• Ensure zero/minimal errors in the final report — accuracy is a top priority.</p><p>• Understand underwriting context to ensure the summary supports underwriting decision-making needs.</p><p>• Deliver completed reports within the assigned turnaround time (TAT). • Escalate ambiguous, incomplete, or inconsistent AI outputs to the appropriate team/lead.</p><p>• Maintain productivity and quality benchmarks set by the process.</p><p>• Collaborate with team members, QA, and leads to resolve recurring AI errors or gaps.<br /><br />Requirements:</p><p>Degree in Life Sciences, Nursing, Pharmacy, or Paramedical field (freshers eligible).</p><p>• Strong understanding of, or aptitude for learning, medical terminology and clinical documentation.</p><p>• High attention to detail with a strong focus on accuracy.</p><p>• Ability to work effectively within a team environment.</p><p>• Excellent verbal and written communication skills.</p><p>• Professional, courteous, and client-focused approach.</p><p>• Ability to consistently meet deadlines/targets within a fast-paced environment. • Willingness to work day shift.</p><p>• Basic familiarity with AI tools is a plus (training will be provided).</p>