About This Role
<h2>Position Overview</h2><p>We are seeking a highly skilled and experienced<span> </span><b>Senior Infrastructure & Specialist</b><span> </span>to join our India Equities Technology team. In this role, you will be responsible for ensuring the high availability, reliability, and performance of our mission-critical, high-frequency trading (HFT) infrastructure and applications.</p><p>The ideal candidate will possess a strong background in capital markets, hands-on expertise in Linux/Unix environments, deep knowledge of the FIX protocol, and a proven track record of supporting high-touch trading desks, Direct Market Access (DMA), and algorithmic trading platforms. You will bridge the gap between infrastructure operations, development teams, and business stakeholders to maintain a seamless trading environment.</p><h2>Key Responsibilities</h2><h2>1. Infrastructure & Environment Management</h2><ul><li><b>Environment Maintenance:</b><span> </span>Manage and maintain multi-tier UAT and Production environments, ensuring system stability, configuration consistency, and readiness for daily trading activities.</li><li><b>Batch Scheduling & Automation:</b><span> </span>Design, configure, monitor, and troubleshoot batch jobs using<span> </span><b>Autosys</b><span> </span>to automate critical operational workflows and data processing.</li><li><b>System Operations:</b><span> </span>Perform daily Start of Day (SOD) and End of Day (EOD) activities on Linux systems to guarantee environment availability for live trading.</li><li><b>Database Support:</b><span> </span>Query and manage relational databases (SQL, Postgres, Oracle) to fetch data, analyze table partitions, and support data warehousing requirements.</li></ul><h2>2. Application & Connectivity Support</h2><ul><li><b>FIX Connectivity Management:</b><span> </span>Lead the functional enhancement, configuration, and monitoring of the<span> </span><b>FIX connectivity platform</b>. Manage client onboarding, UAT testing, and certification of FIX algos.</li><li><b>Trading Desk Support:</b><span> </span>Provide on-floor L1/L2 production support to high-touch trading desks for equities, futures, and options, as well as DMA and algorithmic trading desks.</li><li><b>Exchange Connectivity:</b><span> </span>Coordinate and execute exchange connectivity tasks, including uploading exchange files, margin/position files, and participating in regular exchange mock trading sessions (e.g., NSE/BSE).</li><li><b>Vendor & Developer Collaboration:</b><span> </span>Act as the primary technical liaison with third-party application vendors (e.g., Omnesys, Traderpath) and internal development teams to resolve complex application bugs and deploy backend fixes.</li></ul><h2>3. Monitoring, Incident & Change Management</h2><ul><li><b>Proactive Monitoring:</b><span> </span>Utilize enterprise monitoring tools such as<span> </span><b>ITRS Geneos</b><span> </span>to track system health, latency, and connectivity, proactively addressing alerts before they impact the business.</li><li><b>Incident Resolution:</b><span> </span>Own and manage production incidents from detection through to resolution. Perform root cause analysis (RCA) and raise/track tickets in<span> </span><b>ServiceNow</b><span> </span>and<span> </span><b>Jira</b>.</li><li><b>Change & Release Management:</b><span> </span>Schedule, coordinate, and deploy production changes, software packages, and drivers on servers during non-market hours, adhering to strict change control policies.</li><li><b>Regulatory Reporting:</b><span> </span>Ensure timely processing and transfer of operational and transaction files (e.g., OTR files) to regulatory bodies (e.g., SEBI) and clients.</li></ul><h2>Required Technical Skills & Qualifications</h2><h2>Experience & Education</h2><ul><li><b>Experience:</b><span> </span>Minimum of 7+ years of experience in production support, application support, or infrastructure operations within the Capital Markets / Investment Banking domain.</li><li><b>Education:</b><span> </span>Bachelor’s degree in Engineering (Electronics & Telecommunications, Computer Science, or a related technical field).</li></ul><h2>Technical Competencies</h2><ul><li><b>Operating Systems:</b><span> </span>Strong administration and troubleshooting skills in<span> </span><b>Linux/Unix</b><span> </span>and Windows environments.</li><li><b>Scripting:</b><span> </span>Proficiency in<span> </span><b>Unix Shell Scripting</b><span> </span>for task automation, log analysis, and data extraction.</li><li><b>Protocols:</b><span> </span>Deep understanding of<span> </span><b>FIX Protocols</b><span> </span>(session and application levels) and FIX configuration.</li><li><b>Databases:</b><span> </span>Solid experience writing SQL queries and working with<span> </span><b>Postgres, Oracle, or SQL Server</b>.</li><li><b>Tools & Applications:</b><ul><li><i>Scheduling:</i><span> </span>Autosys</li><li><i>Monitoring:</i><span> </span>ITRS Geneos</li><li><i>Ticketing/Collaboration:</i><span> </span>ServiceNow, Jira</li><li><i>Trading Applications:</i><span> </span>Experience with trading platforms (e.g., Omnesys, Traderpath, Gatelab HFT, Bloomberg) is highly desirable.</li></ul></li></ul><h2>Soft Skills & Domain Knowledge</h2><ul><li><b>Domain Expertise:</b><span> </span>Comprehensive understanding of capital markets, equity/derivatives trading lifecycles, and high-frequency trading (HFT) concepts.</li><li><b>Stakeholder Management:</b><span> </span>Ability to collaborate effectively with diverse stakeholders, including Institutional Sales, Execution Traders, QA, Compliance, and external vendors.</li><li><b>Problem-Solving:</b><span> </span>Exceptional analytical skills with the ability to perform under pressure during live market hours.</li></ul><p style="text-align:inherit"><span><span><span><span><span><span><span><span><span><span><span><span class="WHR0">------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><h2><b>Job Family Group: </b></h2>Technology<p style="text-align:inherit"><span><span><span><span><span><span><span><span><span><span><span><span class="WHR0">------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><h2><b>Job Family:</b></h2>Infrastructure<p style="text-align:inherit"><span><span><span><span><span><span><span><span class="WHR0">------------------------------------------------------</span></span></span></span></span></span></span></span></p><h2><b>Time Type:</b></h2>Full time<p style="text-align:inherit"><span><span class="WHP0">------------------------------------------------------</span></span></p><h2><b>Most Relevant Skills </b></h2>Please see the requirements listed above.<p>------------------------------------------------------</p><h2><b>Other Relevant Skills </b></h2>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><p style="text-align:left"><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><p style="text-align:inherit"><i><span> </span></i></p><p style="text-align:left"><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i><a href="https://www.citigroup.com/citi/accessibility/application-accessibility.htm" target="_blank">Accessibility at Citi</a><span>.</span></i><br /><br /><i><span>View Citi’s </span><a href="https://www.citigroup.com/global/eeo-aa-policy" target="_blank">EEO Policy Statement</a><span> and the </span><a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf" target="_blank">Know Your Rights</a><span> poster.</span></i></p>