About This Role
<p><span class="emphasis-3">Additional Considerations (if any):</span></p><p><b>-</b></p><p><b>At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.</b></p><p></p><p></p><p style="text-align:left"><b>Job Description:</b></p><p style="text-align:inherit"></p><p><b>Job Title:</b> Retail Service Technician</p><p><b>Department:</b> Grocery</p><p><b>FLSA</b>: Non-Exempt</p><p></p><p><b><u>General Function</u></b>: </p><p>Diagnoses problems with and performs maintenance, repairs and part replacement on all equipment. Responsible for building maintenance.</p><p></p><p><b><u>Core Competencies</u></b></p><ul><li>Partnerships</li><li>Growth mindset</li><li>Results oriented</li><li>Customer focused</li><li>Professionalism</li></ul><p></p><p><b><u>Reporting Relations:</u></b></p><p>Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home</p><p></p><p>Positions that Report to you: None</p><p></p><p><b><u>Primary Duties and Responsibilities</u></b>:</p><ul><li>Maintains and repairs equipment and building to ensure good working order and meets OSHA regulations.</li><li>Establishes work orders and develops schedules to implement assigned tasks.</li><li>Performs building repairs, investigates reported problems areas, and contacts suppliers/vendors.</li><li>Rotates between four to five stores in surrounding areas.</li><li>Plans expansions and makes estimates of equipment, lighting, and fixtures needed by the proposal, and makes recommendations to supervisor.</li><li>Keeps work area, tools and equipment clean, good repair and in proper placement.</li><li>Creates definitive maintenance schedules and practice preventative maintenance.</li><li>Reports to work when scheduled and works expected number of hours.</li></ul><p></p><p><b><u>Secondary Duties and Responsibilities:</u></b></p><ul><li>Attends safety meetings as assigned.</li><li>Is always On-Call status.</li><li>Solicits feedback on any trends with any equipment that may require follow-up with manufacturer or sales people.</li><li>Advantage IQ – Hy-Vee’s bench marking tool Shares ideas and practices for any potential energy savings projects.</li><li>The use of rebates are encouraged. Performs other job related duties and special projects as required.</li></ul><p></p><p><b><u>Knowledge, Skills, Abilities and Worker Characteristics:</u></b></p><ul><li>Maintains appropriate certifications.</li><li>Must have a valid driver’s license.</li></ul><p></p><p><b><u>Education and Experience:</u></b></p><ul><li>High School or equivalent experience, HVAC & Refrigeration Certified.</li><li>Appropriate Certifications.</li><li>Verisae refrigerant management system – EPA Compliance.</li><li>OSHA required safety training.</li></ul><p></p><p><b><u>Physical Requirements:</u></b></p><ul><li>Must be physically able to exert up to 50 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects. (Can be accommodated)</li><li>Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.</li><li>Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.</li></ul><p></p><p><b><u>Working Conditions</u></b>:</p><p>Retail store setting.</p><p></p><p><b><u>Contacts:</u></b></p><p>Contact with Store Manager, suppliers, vendors, and the general public to obtain parts and service.</p><p style="text-align:inherit"></p><p style="text-align:left">Are you ready to smile, apply today. </p><p><i>Employment is contingent upon the successful completion of a pre employment drug screen.</i></p>