Business Manager- Mission Critical

<h2>Overview</h2> <p>At Shawmut Design and Construction, we take pride in the culture we’ve built as a 100% employee-owned company—one that’s been recognized with more than 100 Best Place to Work awards. We’ve been honored as a National Fortune Best Workplace, a Fortune Best Workplace for Women, Millennials, and Parents, and one of America’s Best Employers by Forbes—along with numerous regional recognitions across our 15 offices nationwide.</p> <p>&nbsp;</p> <p><strong>Here’s a glimpse into what we offer:</strong></p> <ul> <li>Health, Dental, and Vision Insurance.</li> <li>Employee Stock Ownership Plan (ESOP)<strong>&nbsp;–&nbsp;</strong>Be an employee-owner!</li> <li>401(K) with Company Match – Receive a company match up to 4% of your eligible pay.</li> <li>Generous Paid Time Off – vacation and sick time, 12 holidays, summer Fridays, and a yearly volunteer day.</li> <li>The Extras – Cell phone, laptop, tuition reimbursement, pet insurance, financial planning services, and more.</li> </ul> <p><strong>*Please note: this position works out of our Boston office, with the option to work from home 2x per week.</strong></p> <h2>Responsibilities</h2> <p>Shawmut’s Mission Critical business is growing rapidly as we deliver complex, fast-paced projects for leading clients nationwide. <strong>The Business Manager – Mission Critical</strong> will serve as a trusted operational partner to the Head of Mission Critical and leadership team, translating business priorities into coordinated action.</p> <h3>Coordinate Staffing and Workforce Deployment</h3> <ul> <li>Partner with leadership on staffing plans, hiring needs, employee assignments, project starts and completions, and workforce transitions.</li> <li>Maintain visibility into employee deployment and proactively identify upcoming needs, conflicts, gaps, and risks.</li> <li>Coordinate with Talent Acquisition, Human Resources, Operations, and project leadership to support staffing decisions and successful employee transitions.</li> </ul> <h3>Own Employee Onboarding and Mobilization</h3> <ul> <li>Lead onboarding and acclimation for new employees, coordinating communications, administrative requirements, resources, travel, and project deployment.</li> <li>Manage employee travel, lodging, relocation, and mobilization logistics while balancing project needs, employee experience, and cost.</li> <li>Serve as a resource and escalation point for questions involving travel, expenses, timecards, relocation, and company processes.</li> </ul> <h3>Build Scalable Business Processes</h3> <ul> <li>Develop, document, and continuously improve processes for onboarding, travel, relocation, deployment, project transitions, and other recurring activities.</li> <li>Identify operational gaps and implement solutions that improve consistency, efficiency, communication, and the employee experience.</li> <li>Create scalable workflows, tools, and accountability measures, maintaining ownership of issues through resolution.</li> </ul> <h3>Drive Planning, Reporting, and Accountability</h3> <ul> <li>Maintain trackers, dashboards, and reporting related to staffing, hiring, pursuits, projects, and employee deployment.</li> <li>Provide leadership with clear visibility into upcoming needs, trends, conflicts, and execution risks.</li> <li>Support annual and quarterly planning, goal setting, progress tracking, briefing materials, and risk-mitigation plans.</li> </ul> <h3>Manage Leadership Operations and Communications</h3> <ul> <li>Coordinate weekly business reviews, leadership meetings, and quarterly planning sessions, including agendas, pre-reads, materials, and follow-up.</li> <li>Support leadership calendars, meetings, travel, presentations, announcements, and team communications.</li> <li>Document decisions and track commitments and action items to promote accountability and alignment.</li> </ul> <h3>Lead Cross-Functional and Strategic Initiatives</h3> <ul> <li>Serve as a trusted advisor to Mission Critical leadership and a key liaison with internal business partners.</li> <li>Lead special projects and strategic initiatives by defining scope, coordinating resources, tracking progress, and driving work through completion.</li> <li>Serve as a primary operational contact for project teams, coordinating administrative, logistical, equipment, and employee needs.</li> </ul> <h2>Qualifications</h2> <ul> <li>Five or more years of experience in construction, business operations, project coordination, or a related field; Mission Critical or data center experience is preferred.</li> <li>Bachelor’s degree or an equivalent combination of education and relevant professional experience.</li> <li>Demonstrated ability to support senior leaders and coordinate complex work across multiple teams, functions, and locations.</li> <li>Strong organizational, project-management, communication, and problem-solving skills, with the ability to anticipate needs and manage competing priorities.</li> <li>Proficiency with Microsoft Office and business reporting tools, with the willingness to travel to project locations as needed.</li> </ul> <h2>EEO Information</h2> <p>Eligible candidates must be authorized to work in the United States without sponsorship or restriction, now and in the future.&nbsp;</p> <p>&nbsp;</p> <p>Shawmut prohibits discrimination against any staff member or applicant on the basis of race, color, sex, sexual orientation, gender identity/expression, age, religion, national origin, marital status, veteran status, pregnancy, physical or mental disability, genetic information, disability, creed, citizenship status, or any other legally protected characteristic.</p> <h2>Salary Range Information</h2> <p><strong>Boston Base Salary Range: $85,000 - $125,000 </strong>The range stated is specific to Boston.&nbsp; Placement within the listed range depends on many factors including, but not limited to years of experience, project size capability (for Construction &amp; Field roles) and internal company equity</p>