Additional Considerations (if any):Must be 18+-At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.Job Description:Job Title: Seafood Service ClerkDepartment: SeafoodFLSA: Non-ExemptGeneral Function:Provides prompt, efficient and friendly customer service. Wraps, trims, stocks cases, and receives merchandise in the Seafood Department.Core Competencies:<ul><li>Partnerships</li><li>Growth mindset</li><li>Results oriented</li><li>Customer focused</li><li>Professionalism</li></ul>Reporting Relations:Accountable and Reports to: District Store Director, Store Manager, Assistant Manager of Perishables, Store Operations, and Health Wellness Home; Seafood Department Manager; Assistant Seafood Department Manager; Service ManagersPositions that Report to you: NonePrimary Duties and Responsibilities<ul><li>Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.</li><li>Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.</li><li>Makes an effort to learn customers’ names and to address them by name whenever possible.</li><li>Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.</li><li>Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.</li><li>Wraps, weighs, and labels product.</li><li>Reviews the status and appearance of the food for freshness, then stocks cases or rotates product.</li><li>Finishes display details including seafood for traying.</li><li>Prepare and organize seafood items for display.</li><li>Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.</li><li>Replenishes and organizes the coolers.</li><li>Reports out-of-stock products to appropriate personnel.</li><li>Removes trash in a timely manner.</li><li>Maintains strict adherence to department and company guidelines related to personal hygiene and dress.</li><li>Adheres to company policies and individual store guidelines.</li><li>Reports to work when scheduled and on time.</li></ul>Secondary Duties and Responsibilities<ul><li>Prepares some signs for the department.</li><li>Orders replenishment merchandise as directed by management.</li><li>Assists in other areas of store as needed.</li><li>Performs other job-related duties and special projects as required.</li></ul>Knowledge, Skills, Abilities, and Worker Characteristics <ul><li>Commitment to the Hy-Vee Mission and a willingness to promote the values of the company</li><li>Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables</li><li>Ability to do simple addition and subtraction; copying figures, counting and recording</li><li>Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.</li></ul>Education and Experience<ul><li>High school diploma or equivalent required</li><li>Food Safety training;</li><li>Six months previous related work experience.</li></ul>Physical Requirements<ul><li>Visual requirements include: ability to see detail at near range with or without correction, depth perception, color vision (ability to identify and distinguish color), and field of vision.</li><li>Must be physically able to exert up to 85 pounds of force (energy exerted) occasionally; exert up to 40 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects.</li><li>Must be able to perform the following physical activities: balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, handling, grasping, feeling, talking, hearing and repetitive motions.</li></ul>Working ConditionsThis position is continually exposed to a cool environment and dampness. There is frequent noise from the saws, exposure to cleaning solvents, and possibility of electrical shock. This is a fast paced work environment.EquipmentKnives, Grinders, Patty Maker, Slicer, Pallet jack, Tumbler, and Wrapping systemContactsDeals with customers on a daily basis and vendors/suppliers on an as needed basis.Are you ready to smile, apply today. Employment is contingent upon the successful completion of a pre employment drug screen.

Seafood Clerk

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