About This Role
<p><span class="emphasis-3"><b>Additional Considerations (if any):</b></span></p>Must be 18+<p><b>-</b></p><p><b>At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.</b><br /> </p><div><div><div><div><div><div><div><p style="text-align:left"><b>Job Description:</b></p></div></div></div></div></div></div></div><p><b>Job Title:</b> <span>Retail Product & Pricing Specialist</span></p><p><b>Department:</b> Grocery</p><p><b>FLSA</b>: Non-Exempt</p><p></p><p><b><u>General Function</u></b>:</p><p>Maintains the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. Ensures products are available to the customer in a timely basis and all item parameters are accurately maintained in the product management software.</p><p></p><p><b><u>Core Competencies:</u></b></p><ul><li>Partnerships</li><li>Growth mindset</li><li>Results oriented</li><li>Customer focused</li><li>Professionalism</li></ul><p></p><p><b><u>Reporting Relations:</u></b></p><p>Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations and eCommerce</p><p>Positions that Report to you: None</p><p></p><p><b><u>Primary Duties and Responsibilities</u></b>:</p><ul><li>Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.</li><li>Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example.</li><li>Maintains the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.</li><li>Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.</li><li>Smiles and greets customers in a friendly manner and makes an effort to learn customers’ names and to address them by name whenever possible.</li><li>Assists customers by: (examples include)<ul><li>escorting them to the products they’re looking for</li><li>securing products that are out of reach</li><li>loading or unloading heavy items</li><li>making note of and passing along customer suggestions or requests</li><li>performing other tasks in every way possible to enhance the shopping experience.</li></ul></li><li>Assists store management with gross profit analysis and other management reporting functions.</li><li>Ensures inventory information is accurate for monthly inventory.</li><li>Utilizes product management software to minimize out of stocks and inventory and maintains correct item parameters and signage to maximize sales and profits.</li><li>Ensures advertised, EDLP, and RDA items are priced and signed correctly and sufficient quantities are ordered.</li><li>Maintains special buys to ensure accuracy of parameters in product management applications.</li><li>Performs inventory and pricing verification in accordance with Hy-Vee policy.</li><li>Works with upper management to determine product placement for new items and resets to ensure the timely presentation of products to the customer.</li><li>Ensures obsolete and discontinued inventory is reduced for quick sale.</li><li>Monitors excess inventory and works with store management to minimize.</li><li>Monitors and reports on damage/unsaleable and implements solutions to reduce them.</li><li>Edits and transmits replenishment and ad orders.</li><li>Ensures price changes and product information changes for all items are completed in a timely manner.</li><li>Assists department managers with questions concerning product management in their department.</li><li>Works with DSD vendors, checks in and balances vendor invoices.</li><li>Maintains strict adherence to department and company guidelines related to personal hygiene and dress.</li><li>Adheres to company policies and individual store guidelines.</li><li>Reports to work when scheduled and on time.</li></ul><p></p><p><b><u>Secondary Duties and Responsibilities:</u></b></p><ul><li>Assists in other areas of store as needed.</li><li>Performs other job related duties and special projects as required.</li></ul><p></p><p><b><u>Knowledge, Skills, Abilities and Worker Characteristics:</u></b></p><ul><li>Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.</li><li>Ability to do arithmetic calculations involving fractions, decimals, and percentages.</li><li>Possess the ability to interview to obtain basic information; guide people to provide basic direction; follow technical manuals and have increased contact with people.</li></ul><p></p><p><b><u>Education and Experience:</u></b></p><p>High school or equivalent experience. Strong basic math skills necessary. Over six months to one year of similar or related experience.</p><p></p><p><b><u>Physical Requirements:</u></b></p><ul><li>Must be physically able to exert up to 50 pounds of force (energy exerted) occasionally.</li><li>Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.</li><li>Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.</li></ul><p></p><p><b><u>Working Conditions</u></b>:</p><p>This position is frequently exposed to noise, occasionally exposed to temperature extremes and equipment movement hazards, and continually exposed to the fast paced work environment and pressure to meet deadlines.</p><p></p><p><b><u>Equipment Used to Perform Job:</u></b></p><p>Windows based PC, printer, wireless devices, telephone, fax, copier, calculator, internet, product management software, and Microsoft Office products.</p><p></p><p><b><u>Financial Responsibility</u></b>:</p><p>Responsible for company assets including equipment and merchandise.</p><p></p><p><b><u>Contacts:</u></b></p><p>Has daily contact with customers, suppliers/vendors and with the general public.</p><p></p><p><b><u>Confidentiality</u></b>:</p><p>Has access to confidential information including store inventory information, item costs, and margins.</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p>The anticipated hourly starting wage for this position is $17.00 to $21.25 depending on experience.<p style="text-align:left">For information on company benefits visit <a target="_blank" href="https://www.hy-vee.com/corporate/careers/benefits/">Benefits | Hy-Vee</a>.</p><div><div><div><div><div><div><div><p style="text-align:left">Are you ready to smile, apply today.</p></div></div></div></div></div></div></div><p><i>Employment is contingent upon the successful completion of a pre employment drug screen.</i></p>