About This Role
<p>The Testing Intermediate Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.<br /><br /><b><u>Responsibilities:</u></b></p><ul><li>Conducts initiatives related to User Acceptance Testing (UAT) process and product rollout into production. Testing specialists who work with technology project managers, UAT professionals and users to design and implement appropriate scripts/plans for an application testing strategy/approach. Responsibilities may also include software quality assurance testing.</li><li>Conducts a variety of tests and analyses to ensure that systems and or applications meet or exceed specified standards and end-user requirements.</li><li>Works closely with key stakeholders to understand business and functional requirements to develop test plans, test cases and scripts.</li><li>Works complex testing assignments.</li><li>Executes test scripts according to application requirements documentation.</li><li>Identifies defects and recommends appropriate course of action; performs root cause analyses.</li><li>Coordinates multiple testers and testing activities within a project.</li><li>Retests after corrections are made to ensure problems are resolved.</li><li>Documents, evaluates and researches test results for future replication.</li><li>Identifies, recommends and implements process improvements to enhance testing strategies.</li><li>Interfaces with development teams if clarification is needed on requirements or to convey test results.</li><li>Exhibits good understanding of concepts and principles in own technical area and a basic knowledge of these elements in other areas.</li><li>Requires basic understanding of how own area integrates within IT testing to achieve objectives.</li><li>Makes evaluative judgments based on analysis of factual information.</li><li>Participate in test strategy meetings,</li><li>Has direct impact on the team and closely related teams by ensuring the quality of the tasks services information provided by self and others.</li><li>Resolves problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedents</li><li>Requires sound and comprehensive communication and diplomacy skills to exchange complex information.</li><li>Provides informal guidance to new team members.</li><li>Performs other duties and functions as assigned</li><li>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul><p><b><u>Qualifications:</u></b></p><p></p><ul><li>2-5 years experience of Testing within Financial Service industry</li><li>Knowledge of the Software Development Lifecycle (SDLC) and QA methodologies Knowledge of Quality Process Knowledge of relevant operating systems, languages and database tools Knowledge of defect tracking systems and processes; including change management Knowledge of automated regression testing tools.</li><li>Requires methodical approach to testing and problem solving.</li><li>Specific software languages will be dependent of area of business</li></ul><p><b><u>Education:</u></b></p><p></p><p></p><ul><li>Bachelor’s/University degree or equivalent experience</li></ul><p></p><p><span style="color:#333333"><span><b><span style="font-size:inherit"><br />Additional Job Description</span></b></span></span></p><p><span style="color:#4a4a4a"><span><b><span style="font-size:inherit">Descripción del Rol</span></b></span></span></p><p><span style="color:#4a4a4a"><span><span style="font-size:inherit">El Analista Senior de QA es responsable de asegurar que Banamex.com sea un sitio seguro, con los más altos estándares de calidad y de alto rendimiento. Debe ser una persona con capacidad para ejecutar pruebas retadoras, que garanticen la resiliencia del portal web del Banco – así como su alto desempeño técnico. Deberá apalancarse de pruebas automatizadas y manuales para evaluar consistentemente la funcionalidad del sistema, sin comprometer la capacidad de operación 24/7 de Banamex.com.</span></span></span></p><p><span style="color:#4a4a4a"><span><span style="font-size:inherit"> </span></span></span></p><p><span style="color:#4a4a4a"><span><b><span style="font-size:inherit">Responsabilidades</span></b></span></span></p><ul><li><span style="color:#4a4a4a"><span><span style="font-size:inherit">Combina pruebas automatizadas/manuales para cubrir de manera eficiente la funcionalidad del sistema sin comprometer la calidad y el desempeño del sitio</span></span></span></li><li><span style="color:#4a4a4a"><span><span style="font-size:inherit">Proporciona al equipo de desarrollo, información detallada sobre cualquier falla encontrada</span></span></span></li><li><span style="color:#4a4a4a"><span><span style="font-size:inherit">Automatiza y mantiene un conjunto de pruebas exhaustivas, con una mentalidad de mejora contínua</span></span></span></li><li><span style="color:#4a4a4a"><span><span style="font-size:inherit">Según sea requerido, trabaja con IT para ejecutar pruebas en entornos de producción después de la implementación – garantizando así los estándares de calidad y desempeño del sitio web</span></span></span></li><li><span style="color:#4a4a4a"><span><span style="font-size:inherit">Trabaja en estrecha colaboración con los diseñadores y Product Owners para traducir su visión en una prueba efectiva</span></span></span></li><li><span style="color:#4a4a4a"><span><span style="font-size:inherit">Se asocia con equipos de desarrollo para identificar áreas de riesgo clave en nuevas soluciones</span></span></span></li><li><span style="color:#4a4a4a"><span><span style="font-size:inherit">Se mantiene actualizado con las mejores prácticas de la industria y estándares en pruebas para sitios web</span></span></span></li><li><span style="color:#4a4a4a"><span><span style="font-size:inherit">Participa activamente para proporcionar aclaraciones y resolver problemas con el equipo</span></span></span></li></ul><p><span style="color:#4a4a4a"><span><b><span style="font-size:inherit">Formación Académica &/o Conocimientos Técnicos</span></b></span></span></p><ul><li><span style="color:#4a4a4a"><span><span style="font-size:inherit">Requerido: título profesional en informática, ingeniería de software, sistemas computacionales o carreras afines</span></span></span></li><li><span style="color:#4a4a4a"><span><span style="font-size:inherit">Experiencia en procesos, tecnologías y metodologías de pruebas automatizadas para front-end de sitios web</span></span></span></li><li><span style="color:#4a4a4a"><span><span style="font-size:inherit">Experiencia validando la aceptación de historias de usuario contra los entregables del equipo de desarrollo</span></span></span></li><li><span style="color:#4a4a4a"><span><span style="font-size:inherit">Experiencia en la aplicación y definición de pruebas de regresión</span></span></span></li><li><span style="color:#4a4a4a"><span><span style="font-size:inherit">Conocimiento de metodologías Ágiles</span></span></span></li><li><span style="color:#4a4a4a"><span><span style="font-size:inherit">Conocimiento de código HTML, tecnologías de JavaScript y entornos en la nube</span></span></span></li></ul><p><span style="color:#4a4a4a"><span><b><span style="font-size:inherit">Experiencia Laboral & Habilidades de Liderazgo</span></b></span></span></p><ul><li><span style="color:#4a4a4a"><span><span style="font-size:inherit">Al menos 1 año de experiencia comprobable en pruebas QA para sitios web</span></span></span></li><li><span style="color:#4a4a4a"><span><span style="font-size:inherit">Talento para detectar problemas y encontrar soluciones</span></span></span></li><li><span style="color:#4a4a4a"><span><span style="font-size:inherit">Habilidad para procesar información compleja rápidamente, presentándola de manera clara y sencilla</span></span></span></li><li><span style="color:#4a4a4a"><span><span style="font-size:inherit">Apasionado por la tecnología y emocionado por el impacto de las tecnologías emergentes / disruptivas</span></span></span></li><li><span style="color:#4a4a4a"><span><span style="font-size:inherit">Naturaleza emprendedora y apertura para aprender nuevas ideas</span></span></span></li><li><span style="color:#4a4a4a"><span><span style="font-size:inherit">Promotor de una cultura de trabajo en equipo, con transparencia y confianza</span></span></span></li></ul><p style="text-align:inherit"><span><span><span><span><span><span><span><span><span><span><span><span class="WHR0">------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><h2><b>Job Family Group: </b></h2>Technology<p style="text-align:inherit"><span><span><span><span><span><span><span><span><span><span><span><span class="WHR0">------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><h2><b>Job Family:</b></h2>Technology Quality<p style="text-align:inherit"><span><span><span><span><span><span><span><span class="WHR0">------------------------------------------------------</span></span></span></span></span></span></span></span></p><h2><b>Time Type:</b></h2><p style="text-align:inherit"><span><span class="WHP0">------------------------------------------------------</span></span></p><h2><b>Most Relevant Skills </b></h2>Please see the requirements listed above.<p>------------------------------------------------------</p><h2><b>Other Relevant Skills </b></h2>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><p style="text-align:left"><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><p style="text-align:inherit"><i><span> </span></i></p><p style="text-align:left"><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i><a href="https://www.citigroup.com/citi/accessibility/application-accessibility.htm" target="_blank">Accessibility at Citi</a><span>.</span></i><br /><br /><i><span>View Citi’s </span><a href="https://www.citigroup.com/global/eeo-aa-policy" target="_blank">EEO Policy Statement</a><span> and the </span><a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf" target="_blank">Know Your Rights</a><span> poster.</span></i></p>