Additional Considerations (if any):Must be 18+-At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.Job Description:Job Title: Sushi ClerkDepartment: Hy-ChiFLSA: Non-ExemptGeneral Function:As a Sushi Clerk, this position will be responsible for filling customer orders, handling food in a safe manner, ordering and receiving products, making sure orders are correct, and labeling, dating, and putting product away. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.Core Competencies:<ul><li>Partnerships</li><li>Growth mindset</li><li>Results oriented</li><li>Customer focused</li><li>Professionalism</li></ul>Reporting Relations:Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Food Service Director; Hy-Chi Department Manager; Assistant Hy-Chi Department Manager; Service ManagersPositions that Report to you: NonePrimary Duties and Responsibilities:<ul><li>Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.</li><li>Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.</li><li>Makes an effort to learn customers’ names and to address them by name whenever possible.</li><li>Assists customers by: (examples include)<ul><li>escorting them to the products for which they’re looking</li><li>securing products that are out of reach</li><li>loading or unloading heavy items</li><li>making note of and passing along customer suggestions or requests</li><li>performing other tasks in every way possible to enhance the shopping experience</li></ul></li><li>Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.</li><li>Takes customer orders at the Chinese Express counter.</li><li>Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. Reviews orders for the day.</li><li>Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.</li><li>Reviews the status and appearance of the food for freshness.</li><li>Ensures that an adequate food supply is ready and on hand and develops or follows a production list.</li><li>Anticipates product needs for the department on a daily basis.</li><li>Prepares, finishes, and replenishes product as necessary.</li><li>Pulls product from cooler/freezer for preparation.</li><li>Checks in product and puts product away Removes trash in a timely manner.</li><li>Adheres to company policies and individual store guidelines.</li><li>Reports to work when scheduled and on time.</li></ul>Secondary Duties and Responsibilities:<ul><li>Washes dishes as necessary.</li><li>Orders product and supplies as necessary.</li><li>Prices product for customers as necessary.</li><li>Delivers orders as needed Assists in other areas of store as needed.</li><li>Performs other job-related duties and special projects as required.</li></ul>Knowledge, Skills, Abilities and Worker Characteristics:<ul><li>Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.</li><li>Ability to do simple addition and subtraction; copying figures, counting and recording.</li><li>Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.</li></ul>Education and Experience:High school or equivalent experience with Food Safety Certification and six months or more of similar or related experience.Physical Requirements:<ul><li>Must be physically able to exert up to 50 pounds of force occasionally; exert up to 20 pounds of force frequently; and exert 10 pounds of force constantly to move objects.</li><li>Visual requirements include vision from 20 inches or less to more than 20 feet with or without correction, depth perception, and field of vision</li><li>Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.</li></ul>Working Conditions:This position is continually exposed to raw fish, flour, dust, noise, and temperature extremes. There is occasional exposure to cleaning chemicals/solvents. This is a fast paced work environment with significant pressure.Equipment Used to Perform Job:Scale, shrink wrap machine, Telexon re-ordering machine, walk in cooler, knives and serving cases.Contacts:Has daily contact with internal customers and the general public. Has weekly contact with suppliers/vendors. Has contact with Federal/State Governmental or Regulatory Agencies as necessary.Are you ready to smile, apply today. Employment is contingent upon the successful completion of a pre employment drug screen.

Wok Chef - Full Time

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