About This Role
<p>The IT Quality Lead (AVP) is a senior technical leadership role responsible for designing, implementing, and scaling comprehensive test automation strategies and frameworks across our application ecosystem. This role combines hands-on framework architecture with technical leadership, driving engineering excellence, and integrating automated testing into our CI/CD pipelines to support rapid, high-quality software delivery.</p><p><b>Key Responsibilities:</b></p><ul><li><b>Automation Strategy & Architecture:</b> Design, build, and maintain scalable, robust, and reusable test automation frameworks (UI, API, and Mobile) from scratch.</li><li><b>Technical Leadership:</b> Lead and mentor a team of QA and automation engineers, establishing coding standards, conducting code reviews, and driving best practices in test engineering.</li><li><b>CI/CD Integration:</b> Collaborate with DevOps and Development teams to integrate automated test suites into CI/CD pipelines (Jenkins/Tekton), establishing automated quality gates for continuous deployment.</li><li><b>Test Planning & Execution:</b> Define test automation roadmaps, estimate automation efforts, and collaborate with product owners to align testing with sprint goals in an Agile environment.</li><li><b>Metrics & Reporting:</b> Establish, track, and report on key quality and automation metrics (e.g., test coverage, execution pass rates, defect leakage) to senior stakeholders.</li><li><b>Risk & Compliance:</b> Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding assets by driving compliance with applicable laws, rules, and regulations.</li></ul><p><b>Qualifications:</b></p><ul><li><b>Experience:</b> 8+ years of experience in software quality engineering, with at least 5 years of hands-on experience in test automation framework development.</li><li><b>Programming Languages:</b> Strong proficiency in at least one object-oriented programming language (e.g., Java, Python, C#) or JavaScript/TypeScript.</li><li><b>Automation Tools:</b> Hands-on expertise with industry-standard automation tools such as Selenium WebDriver, Cypress, Playwright, or Appium.</li><li><b>API Testing:</b> Proven experience in automated API testing using RestAssured, Postman, or Karate.</li><li><b>DevOps & Tools:</b> Solid understanding of CI/CD concepts and tools (Jenkins, Git, Bitbucket, Tekton) and containerization (Docker, Kubernetes/OpenShift).</li><li><b>Database Skills:</b> Strong proficiency in writing complex SQL queries for data validation and backend testing.</li><li><b>Methodology:</b> Deep understanding of Agile/Scrum methodologies and Behavior-Driven Development (BDD) / Test-Driven Development (TDD) practices.</li></ul><p><b>Education:</b></p><ul><li>Bachelor’s/University degree in Computer Science, Information Technology, or equivalent experience.</li></ul><p style="text-align:inherit"><span><span><span><span><span><span><span><span><span><span><span><span class="WHR0">------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><h2><b>Job Family Group: </b></h2>Technology<p style="text-align:inherit"><span><span><span><span><span><span><span><span><span><span><span><span class="WHR0">------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><h2><b>Job Family:</b></h2>Technology Quality<p style="text-align:inherit"><span><span><span><span><span><span><span><span class="WHR0">------------------------------------------------------</span></span></span></span></span></span></span></span></p><h2><b>Time Type:</b></h2>Full time<p style="text-align:inherit"><span><span class="WHP0">------------------------------------------------------</span></span></p><h2><b>Most Relevant Skills </b></h2>Please see the requirements listed above.<p>------------------------------------------------------</p><h2><b>Other Relevant Skills </b></h2>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><p style="text-align:left"><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><p style="text-align:inherit"><i><span> </span></i></p><p style="text-align:left"><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i><a href="https://www.citigroup.com/citi/accessibility/application-accessibility.htm" target="_blank">Accessibility at Citi</a><span>.</span></i><br /><br /><i><span>View Citi’s </span><a href="https://www.citigroup.com/global/eeo-aa-policy" target="_blank">EEO Policy Statement</a><span> and the </span><a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf" target="_blank">Know Your Rights</a><span> poster.</span></i></p>