About This Role
<p>The VP Employee Relations (ER) Lead investigator is an experienced investigator who is responsible for the end-to-end investigative process, including planning, interviews, e-discovery, documentation review, and report writing, primarily for allegations of discrimination, harassment, and retaliation. In addition, the ER Lead is responsible for assessing the severity of the conduct for substantiated matters. </p><p><br /><b><span>Responsibilities:</span></b></p><ul><li>Investigate HR related concerns raised through the Ethics Office and other channels, primarily relating to allegations of discrimination, harassment and retaliation</li><li>Determine appropriate resolution of all allegations and findings, including assessing severity of substantiated findings in accordance with policies and procedures</li><li>Communicate findings as appropriate to management, HR, and reporting parties</li><li>Partner with internal stakeholders including HR Business Partners, Legal HR, Compliance, Citi Security and Investigative Services</li><li>Effectively manage caseload of investigations to meet expected timeframes for completion</li><li>Provide regular and ad-hoc updates on the status and trending outcome of investigations to management and stakeholders</li><li>Appropriately assess risk, demonstrating consideration for Citi's reputation and safeguarding the company, including applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately</li></ul><p><br /><b><span>Qualifications:</span></b></p><ul><li>6 – 10+ years of experience, with a focus in Human Resources and/or Employee Relations investigations required</li><li>Strong knowledge of end-to-end investigation process and protocols</li><li>Knowledge of employment policies, practices, and employment laws and regulations</li><li>Excellent verbal communication and writing skills</li><li>Self-motivated and with excellent attention to detail and accuracy</li><li>Strong analytical and organizational skills</li><li>Consistent demonstration of ownership and accountability (driven to “do the right thing”)</li><li>Ability to work well in a fast-paced, collaborative, intense environment, and across multiple time zones</li></ul><p><b><u><span>Education:</span></u></b></p><ul><li><span>Bachelor’s/University</span> degree or equivalent experience</li><li>Portuguese fluency required</li><li>English advanced</li></ul><p><br />This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.</p><p></p><p></p><p style="text-align:inherit"><span><span><span><span><span><span><span><span><span><span><span><span class="WHR0">------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><h2><b>Job Family Group: </b></h2>Human Resources<p style="text-align:inherit"><span><span><span><span><span><span><span><span><span><span><span><span class="WHR0">------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><h2><b>Job Family:</b></h2>Employee Relations<p style="text-align:inherit"><span><span><span><span><span><span><span><span class="WHR0">------------------------------------------------------</span></span></span></span></span></span></span></span></p><h2><b>Time Type:</b></h2>Full time<p style="text-align:inherit"><span><span class="WHP0">------------------------------------------------------</span></span></p><h2><b>Most Relevant Skills </b></h2>Please see the requirements listed above.<p>------------------------------------------------------</p><h2><b>Other Relevant Skills </b></h2>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><p style="text-align:left"><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><p style="text-align:inherit"><i><span> </span></i></p><p style="text-align:left"><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i><a href="https://www.citigroup.com/citi/accessibility/application-accessibility.htm" target="_blank">Accessibility at Citi</a><span>.</span></i><br /><br /><i><span>View Citi’s </span><a href="https://www.citigroup.com/global/eeo-aa-policy" target="_blank">EEO Policy Statement</a><span> and the </span><a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf" target="_blank">Know Your Rights</a><span> poster.</span></i></p>